SeatSense – real-time seat occupancy, without guesswork
See how your trains are actually used
Rail operators lack true visibility into passenger occupancy
Knowing how full a train really is, remains a challenge. Most rail operators rely on reservation data or door counters to estimate train loadings, providing only partial data.
Without reliable occupancy data, important commercial and operational decisions are made based on assumptions rather than real passenger behaviour.
Meet SeatSense
SeatSense is a real-time seat occupancy solution, purpose-built for the railway environment.
Compact radar sensors are installed discreetly above the seating area. Each sensor detects whether a seat is occupied and streams this data securely to operator systems in real time.
The result is a live, accurate view of seat usage across coaches and entire trains, giving operators on how capacity is truly used.
What SeatSense delivers:
- Real-time, seat-level occupancy
- Fast installation, scalable across entire fleets
- >98% verified accuracy
- 5+ year battery life with minimal maintenance
- Wireless radar sensors — no cables, no interior modifications
- Full passenger privacy by design
SeatSense enables operators to:
- Monitor seat occupancy in real time
- Understand passenger distribution across coaches
- Improve forecasting and demand modelling
- Provide passengers with more accurate, relevant travel information
Proven in live operation
SeatSense is deployed with London North Eastern Railway, where it has been:
- Tested and verified in live service
- Rolled out in all seats fleet wide
- Supporting multiple use cases in live operation
Built to integrate with railway systems
SeatSense data is available via open APIs and integrates easily with the existing railway IT environments.
Typical integrations include:
- Revenue management systems
- Passenger information systems
- Data analytics platforms
- Operations dashboards
Certified for railway environments
SeatSense is designed and tested to meet the demands of railway operation. Relevantcertifications include:
- EN 50155 – Electronic equipment for rolling stock
- EN 61373 – Shock and vibration testing for railway applications
- EN 50121-3-2 – Electromagnetic compatibility
- EN 45545-2* (UL94-40) – Fire protection performance
* EN45545-2 is not a requirement as the total mass does not fall within testing limits per device. The material used however is rated to UL94-V0
Our mission is simple:
Give rail operators the precise seat-level data they need to price smarter, plan better, and fill more trains.
SeatSense was developed in close collaboration with a leading UK operator. That’s how we work — close to the customer. Always.
