How can we help?
Manuals, tools and files per product family below. When they do not answer the question, send a support request and an engineer gets back to you.
Product resources
Everything for one product family in one place: the manual on Sensative Docs, the tools that configure it, the code that decodes it, and the files to download.
Strips for Z-Wave
Guard 800 · Drip 800 · Comfort 800
Strips for LoRaWAN
Guard · Drip · Drip Oil · Comfort · Presence · Presence Ruggedized
Manuals and guides
Tools
Puck, Prism and Square
Puck Radar · Prism · Square Air · Square CO2 · Square Comfort · Square Comfort L · Square Sound · Square Presence · Square Tracker · Square Tracker L · Square Tracker Xtreme · Square Impact
Manuals and guides
- Puck Radar manual
- Prism manual
- Square Comfort manual
- Square Comfort L manual
- Square Presence manual
- Square Sound manual
- Square Air manual
- Square Tracker manual
- Square Tracker L manual
- Square Tracker Xtreme manual
- Square Impact manual
- FAQ Square and Puck (opens in a new tab)
- LoRaWAN network and battery life guide (opens in a new tab)
- Joining with an iPhone over NFC (PDF)
Tools and apps
Code and payloads
Accessories
+Switch · +Clip · Square screw mounting kit · Puck mounting plates
Yggio
The operational layer: documentation, API, training and release notes
Documentation
For developers
Product sheets
One PDF per sensor with the specifications from the product page.
Downloads
Manuals, whitepapers, use cases and brochures. Free to download, no registration. Most manuals live on Sensative Docs, linked per product above.