Legal
Agreements and policies
The terms Yggio and our sensors are delivered under, the service levels we commit to and how we handle your data, all in one place.
Yggio and Sensative products
The EULA, DPA and SLA are published here as the current revisions. Your order or agreement states which revision applies to you.
- End-User Licence Agreement (EULA) The terms for Yggio and Sensative products (software, cloud services, hardware, maintenance and services): licence, delivery, payment, warranty and liability. Rev E, October 2026. PDF
- Data Processing Addendum (DPA) How we process personal data on your behalf as your processor under the GDPR: instructions, security, sub-processors, data location and deletion. Rev B, October 2026. PDF
- Standard Service Level Agreement (SLA) Service levels for Yggio as a service: SLA 1, SLA 2 and SLA 3, covering availability, fault classification, support hours, resolution times and compensation. Your order states which level applies. Rev F, October 2026. PDF
- Copyright (opens in a new tab) Copyright in Yggio, its software and its documentation. Yggio docs ↗
Questions about our terms?
For contracts, the DPA or anything legal, write to us.
legal@sensative.com